Website Care

Nope!

My website care plan is monthly or annual with a no-risk, no questions asked guarantee. If for any reason you need to pull your website from the hosting or maintenance plan, you have complete freedom to do so.

Your plan is simply billed out for the month or year that’s paid for.

You will, in that case, assume COMPLETE responsibility for all website updates, security, backups, and other services laid out in this plan by reviewing the LIABILITY CLAUSE that releases me from any involvement if and when the website is breached, hacked or performs slowly because the lack of proper optimization.

My Maintenance & Security Plans are not mandatory for clients however, I highly recommend them because of the importance of security, optimization, updates, backups, support, etc. for your site.

That said, if you choose to forego my care plan, you’re welcome to. You will, in that case, assume COMPLETE responsibility for all website updates, security, backups, and other services laid out in this plan by reviewing the LIABILITY CLAUSE that releases me from any involvement if and when the website is breached, hacked or performs slowly because the lack of proper optimization.

Absolutely! If you decide to come back to me, due to the work that’s involved in order to properly maintain the site, after having initially passed on the plan, I’ll welcome you to the plan with open arms and make sure your site is protected and cared for.

If, after 90 days, you’d like to join my hosting/maintenance plan at any level, there is a $99 set-up fee because we need to update all tools, clean up the database if it hasn’t been cleared, install the tools and backup the site among other tasks.

If I am onboarding a website I did not design, there is a $250 setup fee as I need to do a lot of work up front to update the site, learn the tools, and get it ready to be properly maintained.

I’ll always try to get your updates done within the allotted time to save you some extra cost. However, if you have a decent amount of updates that will require more hours, I’ll give you an estimate of time and do that at our hourly rate which is reduced for you as a special, monthly care client!

Please note, that updates DO NOT include a full NEW page build that is not within the original scope of work.

In this case, you’re welcome to handle it in house by reaching out to our preferred malware and blacklist removal specialists Sucuri or if you’d like to join our plan and have us take care of getting the hack cleaned, I have a $499 site cleaning/set up fee.

Depending on the type of hack/breach and how long the site has been compromised, SEO rankings and blacklisting issues may take weeks or even months to resolve and in some cases will require more additional work to recover from.

Important note: I do not fixed website hacks unless the site will subsequently be added to a plan.

In the extremely unlikely event that a website is breached or hacked in any way while on my plan, I take full responsibility and will rectify the situation immediately. You will not need to do a thing.

Negative on this one, ghost rider. The retainer of hourly updates is covered for that month but does not rollover or add up for later use.

Your monthly time covers any updates, additions, or add-ons to your website. For example, if you are changing hours, company information, adding/updating staff or team members, adding new photos, updating services pages, updating or needing a new blog put up etc…

While I do my best to get updates done within your allotted time, if more time is required, I can do so with my hourly retainer which is, for you, discounted!

Note: The allotted monthly time is for work or updates on the existing website and cannot be used for other projects or a step-by-step website revamp, such as a new page outside the original scope of work. I am happy to do those things either via my discounted hourly rate or via a discounted and separate fixed project!

My goal and desire is to make sure that your website not only has an attractive design, but also works FOR YOU. I work with you to understand your objectives, ensuring that your website becomes the central hub for your entire online presence, with everything leading back to it, so that you can help those that need your services or product.

What you need to know: Not only does your website need to look good but you want to make sure it helps your visitors find the solutions to their problems.

This is one of the biggest missed opportunities most small business make. Did you know that email marketing is 3x more effective than social media marketing and about 40% of companies are increasing their email marketing budget this year? Talk to your potential and current clients by providing value and making sure you stay top of mind so when they are ready to buy, you are there.

What you need to know: For every $1 you spend email marketing the average ROI is $40. Make sure you are talking directly to your audience with personalized emails.

To ensure you have a strong online presence and show up on Google and rank high, we look at targeting the keywords and phrases your clients are searching for. Then we constantly monitor analytics to gain insights into what’s working, allowing us to optimize and adjust accordingly.

What you need to know: SEO takes time, but when you put in the effort the Google gods will reward you by making sure you are put in front of the right people at the right time when you make the right offer.

When it comes to customer connection, your Google Business Profile can make a lasting first impression on potential clients. To enhance your local presence, we make sure to optimize this underutilized local SEO hack for locally-serving small businesses. And then we build credibility by showcasing testimonials that highlight the value you bring to your clients.

What you need to know: Google Business Profile for Local-serving businesses can enhance your online presence and make sure you show up to those who need your service in your area!